We enable all our clients to concentrate on their core business whilst we manage their non-core activities in the background.
To be the FM Service provider of choice by understanding the needs of our valuable clients and exceeding their expectations in terms of quality, continuous improvement, and sustainability.
Emirates National Facilities Management LLC operates a 24 x 7 x 365 days a year Toll Free Call Centre located in our head office at the Etisalat Academy in Dubai.
The Call Centre is operated by experienced personnel in customer care and Call Centre management and our Call Center Agents are able to speak in the Arabic, English & Hindi languages.
Our clients may also get in touch with us through our web interface www.emirates-fm.ae where they will be able to get a quick quote, ask for a call back, and register a complaint in addition to all the company details they can see through the website interface.
At our customer Care Centre, we take each call with high priority; therefore, we follow effective systems and procedures to get our customer’s concerns addressed swiftly.
EnFM can work with a client to provide Facilities Management Consultancy as early as the building concept stage, right up to occupation, operations and maintenance.